Frequently Asked Questions

What if my pet’s needs do not fit into one of the service options?

At Pawfect Pet Walking and Care we strive to accommodate every pet’s needs! Contact us to speak with us directly so we can make sure your pet is taken care of as if you were there with them!

What areas do you service?

We service Boca Raton, Delray Beach, and Boynton Beach FL.

How do I make my payments?

Bookings will only be confirmed with a debit or credit card put on file on our software: Time to Pet.

Do I need to be a consistent Customer to use your services?

Whether you use our services every day or once a year we are here for you!

If I Have more than one pet does the prices increase per pet?

Yes. Please see our Pricing and Services Page for more information.

What is your cancellation Policy?

Cancellation Policy:

Vacation/Out of Town requests: Cancellation notice given more than 7 days to start of services will not incur any fees. Cancellation notice given less than 7 days, then 50% charge will incur for that particular scheduled service(s). Same Day cancellations will be charged in full.

Any Invoice that is $500 or more will require a 50% nonrefundable deposit due at booking. If a 50% nonrefundable deposit is not secured, booking will not be confirmed.

Weekly Requests: Cancellation notice given more than 48 hours will not incur any fees. Cancellation notice given less than 48 hours prior to scheduled visit will incur 50% charge for that particular service. Same Day cancellations will be charged in full.

Last-Minute Booking Requests: Any request made with less than 24 hours prior to booked service will be nonrefundable.

Holiday Bookings (holidays that are set as extra charge): All holiday bookings set by Pawfect Pet Walking and Care will have a 50% non-refundable deposit.